Support
A human answers. Usually the same day.
Email what happened.
Support is answered by a person, not a bot. Include what you were doing and what you expected to happen. Screenshots help.
Quick answers
How do I delete my account?
In the app: Profile → Delete account. It permanently removes your profile, matches, drafts, and applied history. No email or confirmation hoops required, and no copy is kept.
My sign-in link doesn't open the app.
Open the magic-link email on the same iPhone the app is installed on, and tap the link from Mail itself (not a notification preview). If it still bounces to Safari, request a fresh link. Old ones expire.
I stopped getting daily matches.
After two weeks away, background matching pauses to save resources. Just open the app. Matching resumes automatically within the day, or tap Refresh on the Matches tab for an instant run.
Where does my résumé go?
Into your private profile, used only for matching and drafting. It's never shared with employers or other users, and never used to train AI models. Details in the privacy policy, plain English first.